Contact

The IMM welcomes open communication with the interested public and is open to inquiries about its contribution to the respect of fundamental rights by monitoring the actions taken by police officers of the Croatian Ministry of the Interior (MoI) in the area of border surveillance, irregular migration and international protection, with particular emphasis on the respect of the principle of non-refoulement, prohibition of collective expulsion, prohibition of torture and other forms of ill-treatment.

We thus welcome information on actions taken by police officers of the MoI in the area of border surveillance, irregular migration and international protection. Such information is treated in the strictest confidence and taken into account by the IMM in the context of its monitoring activities. However, the IMM is a non-prosecutorial and non-judicial monitoring mechanism, and is thus not empowered to take up individual complaints. The IMM is not a so-called 'complaint based mechanism'.

For information about the competent Croatian and European authorities empowered to investigate and prosecute or adjudicate individual complaints please see the information provided on the following official websites:
- Reporting a crime (criminal complaint) to the competent Croatian authorities 
- Victim and witness support in Croatia 
- Filing a complaint with the Croatian Ombudswoman 
- Lodging an application before the European Court of Human Rights

Contact for general inquiries: nmn@nmn.hr
Contact for media inquiries: press@nmn.hr