The IMM welcomes open communication with the interested public and is open to inquiries about its contribution to the respect of fundamental rights by monitoring the actions taken by police officers of the Croatian Ministry of the Interior (MoI) in the area of border surveillance, irregular migration and international protection, with particular emphasis on the respect of the principle of non-refoulement, prohibition of collective expulsion, prohibition of torture and other forms of ill-treatment.
We thus welcome information about actions taken by police officers of the MoI in the area of border protection, irregular migration and international protection. Such information is taken into account by the IMM in the context of its oversight activities. Although the IMM is a non-prosecutorial and non-judicial oversight mechanism, and as such not empowered to process individual complaints, because it has not been established as a so-called 'complaint-based mechanism', the IMM may be required to investigate the submitted information about actions taken by police officers of the MoI using the personal data and statements provided to it. Likewise, in case of IMM’s suspicion of irregularities and/or fundamental rights violations, the provided personal data and statements may be used within the scope of IMM’s reporting obligations towards the competent state authorities for the purpose of investigating, prosecuting and deciding alleged irregularities and/or fundamental rights violations. By submitting to the IMM your personal data via the contact form and/or IMM’s email addresses you consent to the said terms of use of personal data, hence if you are submitting to the IMM personal data of third persons you warrant that they have been informed about the said terms of use of their personal data and provided their consent to them.
For information about the competent Croatian and European authorities empowered to investigate and prosecute or adjudicate individual complaints please see the information provided on the following official websites:
- Reporting a crime (criminal complaint) to the competent Croatian authorities
- Victim and witness support in Croatia
- Filing a complaint with the Croatian Ombudswoman
- Lodging an application before the European Court of Human Rights
Contact for general inquiries: nmn@nmn.hr
Contact for media inquiries: press@nmn.hr